ORGANIZATIONAL INFORMATION
Information is everywhere in an organization.
Employees must be able to obtain and analyse the many different levels, formats, and granularities of organizational information to make decision.
Successfully collecting, compiling, sorting, and analysing information can provide tremendous insight into how an organization is performing.
TYPES OF INFORMATION FOUND IN ORGANIZATION
| INFORMATION LEVELS | INFORMATION FORMATS | INFORMATION GRANULARITIES |
| It is for individual, Department, Enterprise | For example like Document, Presentation, Spreadsheet, Database | Refers to the extent of detail within the information. For example Detail, Summary, Aggregate |
| Individual Knowledge, goals, and strategies Departmental goals revenues, expenses, processes, and strategies Enterprise revenues, expenses, processes, and strategies | *Product, strategy, process, Financial, Customer, and competitor *Sales, Marketing, Industry, Financial, Customer, and order spread sheets. *Customer, Employee, Sales, Order, Supplier, and Manufacturer databases | *Reports for each salesperson, product *Reports for all sales personnel, all products, and all parts *Reports across departments, organizations, and companies |
TRANSACTIONAL VS ANALYTICAL
THE DIFFERENCES BETWEEN TRANSACTIONAL AND ANALYTICAL INFORMATION
| TRANSACTIONAL INFORMATION | ANALYTICAL INFORMATION |
| The information contained within a single business process. | The information encompasses all the organization information. |
| PRIMARY PURPOSE Support the performing of daily operational tasks | PRIMARY PURPOSE Support the performing of managerial analysis tasks |
| Examples :- Withdrawing cash from ATM, making airline reservation, purchasing stocks product order, shipping order | Examples :- Analysing daily sales report and production schedules. |
Analytical Information includes Transactional Information
* Analytical also includes external information such as industry, market, and economic conditions
* Analytical used to make ad-hoc decisions
